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In performance management, when speaking of Key Performance Indicators (KPIs) we often talk about “lagging” and “leading” indicators. But what do they mean exactly? Lagging indicators are typical “output” oriented, easy to measure but hard to improve or influence while leading indicators are typically input oriented,...

It should come as no shock to any screenprint business owner that the organization can only be as effective as the team members. However, there is a big difference in knowing this and actually doing something about it. In this article, we will learn about...

Whether one is the Owner, CEO, office manager, plant manager, or production manager, all good leaders require a number of soft skills to help them positively interact with the team and staff members. Employers seek these skills in the candidates they hire for leadership roles....

This article was originally written in 2001 but is updated and republished annually as the information is seasonal and important to the overall efficiency and effectiveness of the successful operation of a shop. As the temperature drops during cold weather, there are some considerations that need...